Alcohol & Drug Information Service - 9442 5000 - 24 hour information about drugs. (THIS IS NOT AN EMERGENCY SERVICE ) Or call 9442 5050 (parent drug information service, staffed by volunteer parents) for confidential counselling.
Carers Help Line - 1800 007 332 - Counselling, practical assistance, referrals and emotional support for carers.
Crisis Care - 9223 1111 - 24 hours, for assistance with an individual or family crisis including refuge/emergency accommodation, domestic violence advice, assistance in other dangerous situations etc. - Especially children at risk. 1800 199 088 if calling from a country area
Crisis Pregnancy Counselling - 1300 737 732 (1300 RESPECT) - 24hour pregnancy crisis line for women struggling with pregnancy related issues
Dads in Distress Support Services - 1300 853 437 - Supporting men and their families around the clock who are struggling after separation; 24 hour help line; support groups; one-on-one support where there is a group in your area.
Domestic Violence - Men's Help Line - 9223 1199 or free call 1800 000 599; state wide 24 hr service - You may care about a person who wants to learn other ways of dealing with things than through violence; provides counselling for men who are concerned about becoming violent or abusive. The service can provide phone counselling & information & referral to on going face to face services.
Domestic Violence - Women's Help Line - 9223 1188; Free call 1800 007 339; 24 hour service - provides support and counselling for women experiencing family and domestic violence. This includes phone counselling, information and advice, referral to local advocacy and support services, liaison with police if necessary and support in escaping situations of family and domestic violence. The service can refer women to safe accommodation if required.
Family Crisis Support Program - 9245 2441 - A 24 hour service for families with children. Crisis Support Services for families with an unexpected crisis that requires emergency care of their children. This could be due to a parent becoming ill, a sudden family crisis or similar.
Family Drug Support - 1300 368 186 - A 24 hour drug counselling line providing information and appropriate support to families.
Family Helpline - 9223 1111; Free call STD: 1800 643 000 - 24 hours, confidential telephone counselling and information service for families experiencing relationship difficulties. Parenting information is also provided on 9272 1466 or 1800 654 432 for country callers. 1800 643 000 if calling from a country area
Family Law Helpline - 9488 1300 Family Law Service Perth - Family Law Information.
Grandcare - 1800 008 323 - Staffed by trained volunteers, the information line provides initial advice and information to grandparents caring for grandchildren seeking information about child management, education of children, financial support and the myriad of other matters confronting them.
Health Direct - 1800 022 222; 1800 022 226 (TTY) - 24 hour health information service if a sudden health problem occurs and you are not sure whether it needs medical attention; trained medical staff will provide helpful ideas about what to do to treat the health problem or where to get treatment.
Kids Help Line - 1800 551 800 - 24 hour national phone service only for 5-18 year olds.
Law Hotline - 1800 000 000 - The Law Hotline provides information and referrals for individuals, businesses and government or public service employees who require legal advice or assistance relating to Australian laws or the Australian legal system.
Legal Aid - 1300 650 579 - Information line about eligibility and application processes.
Lifeline - 13 1114 - 24 hour state-wide crisis telephone counselling or 9261 4444 (during office hours) for face-to-face counselling and support services.
Mental Health Emergency Response Line formerly Psychiatric Emergency Team - 1300 555 788 or 1800 552 002 Rural Link if calling from a country area. When a person is threatening suicide or harm to others and will not come with anyone to get help, call this number and a team may come out to where you are.
Ngala Helpline - 9368 9368 or 1800 111 546 (country) - 8:30 am to 8:00 pm every day: Parenting helpline operates on a call back basis- Ngala will call you back within 3 hrs.
The Helpline is Ngala's main contact point for parents with babies and young children who seek to discuss their parenting concerns. The Helpline is the front door to many other Ngala services including programmes assisting with baby's sleep.
Obstetric Drug Information Service - 9340 2723 - This service gives information about safety to a baby of medicines a mother may be taking. Women who are breast feeding, pregnant, or seeking to become pregnant may ask advice about their medications.
Parenting Helpline - 9272 1486 or 1800 654 432 if calling from a country area - Information, advice & contacts about caring for children up to 18 years old.
Poisons Information Centre - 13 1126 - For information about drugs that someone may be overdosing with, poisons or other unusual substances that a person has in their system, what to do to help the person through the medical emergency, offer advice on side affects from medication and animal bites.
Post and Ante-natal Depression Association (PANDA) - 1300 726 306 - 9.30-4.30 M-F - A volunteer run consumer organisation providing support, understanding and information to women, partners and families who are affected by stress and depression related to pregnancy, childbirth, and the addition of a new child to the family.
Police - 131 444 - For reports of a non-crisis nature
Post Natal Depression Support Association - 9340 1622 support line - phone support service to mums and families affected by PND; can also refer people to appropriate health services and provide and mail out PND information. The calls are accepted onto an answering machine and are cleared within 24/48 hours. Staffed by volunteers; Note: NOT a crisis service.
Quitline - 13 78 48 - 13 QUIT - A confidential telephone based service designed to help smokers quit smoking.
Red Cross Family Support Service - (08) 9325 5111 - Helps mothers with postnatal depression. Volunteers visit you at home and help with the care of the baby (no telephone support).
Salvation Army Crisis Line - 9442 5777 - Salvo Crisis Line is the Salvation Army's 24 hour crisis telephone service. Refer people to any welfare service or other support needed. Have daily update details on vacancies for emergency accommodation for domestic violence, youth and others.
Salvation Army Emergency Suicide Line - 94425750 - Crisis phone support.
Samaritans Youthline/Crisis Line - 9388 2500 or 1800 198 313 if calling from a country area - 24 hour, confidential, non-religious, can call about family or friends, you can visit in person, emergency advice in a suicide emergency.
The SANE Helpline is open Monday to Friday 9:00am-5:00pm EST. Free Info-packs can be requested 24 hours. The Helpline provides information and referral only.
SANE Helpline Online - enquiries are usually answered within 3 working days. Information about mental illness, treatments and support is available on SANE Factsheets, which can be downloaded from this site. SANE Australia produces a range of publications and videos for people living with a mental illness, carers, professionals and students. Use Helpline Online for more specific information and referral to support agencies (it is not a counselling service).
SARC (Sexual Assault Resource Centre) - 24 Hour Crisis line - 9340 1828 - A registered nurse takes the call, for those over 13 years of age where sexual assault or abuse has happened; 24 Hour SARC Counselling Line - 9340 1899.
Suicide Call Back Service - 1300 659 467 (7 days per week from 10.00am until 8.30pm) This is a free nation-wide telephone support service for those at risk of suicide, their carers and those bereaved by suicide. Up to six 50-minute telephone counselling sessions may be provided (scheduled to suit the caller). At times calls may be answered by an answering machine as it is a call back service, so if it is a crisis call phone 000, the local Mental Health Emergency Response Line (1300 555 788) or take the at-risk person to the nearest hospital emergency department.
Women and Newborn Health Service KEMH Department of Psychological Medicine - 9340 1521 - Perinatal mental health services for mothers who recently delivered at KEMH call for referral guidelines: 8.30am - 4.30pm M-F
Women's Information Service - 9264 1900 or 1800 199 174 free call (office hours only) A free, confidential telephone information service available to all women in Western Australia. Friendly, trained Information Resource Officers refer callers to government and community services to assist them. Referrals are made in a range of areas, including health, legal and financial issues and parenting.
Women's Law Centre - 9272 8800 - a community legal centre funded to provide free legal services for women of Western Australia. We provide information about legal issues and referral to support services, legal advice, casework, community legal education and law reform advocacy.
By appointment, the Women's Law Centre can assist you with:
Family law children's issues
Family law property settlement
Domestic and family violence issues (including restraining orders, counselling and support)
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