OVERVIEW OF SERVICES FOR ICT USERS
Information and Communication Technology (ICT) is everywhere, yet many organisations struggle to effectively purchase and utilise technology. The added cost of project overruns, unplanned remedial work and dispute resolution is a drain not only in individual companies but on the economy as a whole.
When problems arise, the finger is typically pointed at the ICT Provider and often with good cause. However, many problems could be avoided if ICT Users better understood and were able to better manage their interaction with ICT Providers.
KEWB Strategic Services works with all types of companies to help them -
translate business needs into ICT requirements,
establish the business case for new ICT investments,
understand the ICT marketplace and get the best from it,
understand emerging technologies and their impact,
gain early-adopter advantage from selected emerging technologies, in particular ...
- Business Process Management (BPM)
- Software-as-a Service (SaaS or 'cloud computing')
Depending on the nature of the work and specific Client requirements, the role performed by KEWB Strategic Services may involve
capability supplementation assuming primary responsibility for performing a nominated task to supplement the Clients internal staff capabilities on a project basis.
skills transfer - assuming primary responsibility for performing a nominated task on a project basis and as part of that work, passing on repeatable knowledge, skills and methods to internal staff.
capability development explicitly passing on or creating repeatable knowledge, skills and methods so that internal staff can assume primary responsibility for performing tasks in future.
Further details of the services provided to ICT Consumers can be found on these pages
ICT Provider Management