14 September 2004

 The Inventor $1500.00 Challenge – What Needs to Be Done!

 ‘Not all that smells is Roses’

 The current products available in the MCAD industry in the main are ‘useful’ products.  However by being ‘useful’ it does not follow that those same products are of value or that they will improve companies or user’s productivity and or profitability.

 Indeed as we have seen over the last few years, for many users of these products, quite the reverse is true, why?

 Why? Many reasons but one reason is that the vendors of 3D design products have ‘high jacked’ the users market. Some 3D CAD vendors have done this specifically to fragment an already diverse market simply to profit from the confusion and constant realignment that follows as a result.

 The requirements of 3D CAD users are of little significance except as Pawns in a much wider and savage game.  A game of market supremacy waged for 'share holders' not the customers.  Indeed it is often at the customer’s expense that shareholders profit.

 Market Supremacy, equates to who is number one, this equates to sales and sales equates to marketing, and marketing is played and judged by who can spin the best 'tale' about their product(s) to generate more sales.  Selling cars and cornflakes and political policies is one thing, selling industrial and design tools is quite another.

 CAD vendors have maintained a pointless argument about the relative merits of 2D and or 3D for nigh on thirty years, yep 30 years, for Autodesk it has been seven products over eighteen years.  Why? Is it because customers don’t understand? (That’s what the vendors want you to believe) Is it because the vendors don’t understand but aren’t about to admit it?  Look at the vendor’s comments, their product releases and the marketing that reveals just how little they know about the relative merits of 2D and 3D or does it?

 The interesting part about this is that vendors have learned how to exploit their ‘misunderstanding’ and now actively pursue the arguments propagation.  Does this mean they have learned why?  It’s hard to tell but in talking to some of the marketing people at the coal face, they at least haven’t, but then why would they be told that would weaken the chain.

 And herein lays the smell (stink); if users continue to buy products that fail to meet expectations, or provide a genuine productivity increase and profitability for all users then we will all be doomed to more of the same for many years and the industries we serve will loose in productivity and as a direct result, profitability.

 Don’t stone the messenger, think about to whom and how much you are paying for the tools you earn your salaries and incomes with.  Are vendors profitable because they helped or made you more profitable or just simply because of you.  For most users out there it’s the latter, many are purchasing 3D software because they feel they ‘have to’ not because it improves their lot.

 Remember this, every purchasing decision made has an effect up and down the supply chain.  All the 3D CAD vendors know and exploit this situation. Only the users can control to what level that exploitation takes place by ensuring they know what they want from these products, and why, and more importantly what effect and impact their requirements and purchasing may have on others in the chain, and by not sitting on their hands as the majority currently do when products do not perform!

 Take the 2D/3D argument back CAD user is ‘What Needs to Done’.  The market is ours not the vendors; the 3D CAD vendors are suppliers, nothing more and nothing less.  I’ll bet none of you would allow a material or machine tools supplier to treat you or your companies the way many allow software companies to foist un-profitable products into your sites as if there exists no alternative.  

 A senior CAD vendor employee said to me not that long ago; ‘we own the license we can do what we want whenever we want, it’s none of your business’.  None of my business?  It’s all of my business! Take heed everybody this was a supplier (a CAD vendor not a dealer) talking to a customer (a user), very revealing stuff!

 ‘Not all that smells is Roses’

 Agree or disagree with me I don’t mind.  If you want to know more about me and why, or wish to make any comment please just ring or email.

 
R. Paul Waddington.
Proprietor - cadWest
Phone: 61 2 9724 4305
E-mail:cadwest1@ozemail.com.au

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