At the ReallyGood Software Company, we're dedicated to ensuring that our software performs to the highest possible standards. If you're unsure of anything regarding our programs, read our Online Documentation and check out our Frequently Asked Questions list below.

We hope you will find all the information you require on our WEB site, but if you have any difficulties, comments or suggestions, please don't hesitate to contact us.

 ReallyGood Software Product Documentation

Both Online and Offline documentation are now available for the most popular ReallyGood Software products. Simply click on the product of your choice:

NetAlert 2001
The ReallyGood Internet Timer
The ReallyGood Reporting System
The ReallyGood Internet Cafe Software
PrivateTalk

If you require further information on our products contact us.

If you have read the product documentation and your questions are still unanswered, select one of the following for product specific support:

 Our Web Site

If you find any broken links or have any comments / suggestions on our web site, let us know here:

 My ReallyGood Icon Has Disappeared From The System Tray
Either:
  (a) your evaluation period has elapsed.
  (b) the software was not loaded on the system under your username
  (c) your registry has been corrupted

ReallyGood Shareware Products (NetAlert and The ReallyGood Internet Timer) downloaded from the Internet are evaluation copies. These are fully functioning, single user versions, active for a period of 15 days to enable you to decide if they meet your requirements.
After 15 days the program will no longer load and the only way to continue to run these programs is to register them. After paying the registration fee, you will be sent an activation code which will turn your evaluation copy into a fully operational, multi-user program and you will be eligible for free upgrades and full user-support from The ReallyGood Software Company.

 The ReallyGood Internet Timer works for some of my users, but not the others.
If you are using Windows NT or Windows 2000, the users will need to have Administrator rights to install the software under their username. If you do not wish all of your users to be Administrators, you can make them Administrators, install the software, then change their rights back to standard users and the application should function normally.

 What is an IP address?
Every computer connected to the Internet has an IP (Internet Protocol) address, used to uniquely identify them on the network. When you dial into your service provider, you connect to a port on their host system. Each port on their system is allocated an IP address and you assume that address for the duration of your session. Therefore dial up users generally have a different IP address every time they access the Internet.

 Why would I want to publish my IP address?
There are many advantages to publishing your IP address. Your friends and associates can transfer files directly you using FTP (File Transfer Protocol) or they can connect directly to your PC and use PrivateTalk, the ReallyGood Software Company's chat program.

 Why doesn't the ReallyGood Internet Timer work on my PC when I use AOL?
AOL use a different dialling method to the standard windows remote access service and some versions of The ReallyGood Internet Timer cannot detect when the system went online to the Internet.

There is a version of The ReallyGood Internet Timer which now handles all kinds of ISPs including AOL, which contains many of the features included in the latest version of the Timer, with the exception of the data volume logging functionality.

 Click here to download The ReallyGood AOL Timer.

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